Be-Resourcing is excited to introduce a new opportunity for a Business Development Account Manager to join our client, a leader in the design and manufacture of advanced building control, remote monitoring and energy management products.

Our client are looking for an experienced Business Development / Account Manager whose primary focus will be in the Refrigeration-Retail sector, but additionally they will be expected to cover the full product range inclusive of applications and sales channels. The ideal candidate will have extensive experience dealing with contractors, end users, specifiers and system integrators.

The successful candidate will report directly to the Head of Sales UK & EMEA whilst playing a full part across the various divisions our clients’ organisation, which include meetings in the Glasgow based Head Office, sales forecasting, customer finance issues, whilst working within all procedures and processes.

The Business Development Manager will be responsible for managing a portfolio of key accounts, targeting new business sectors in line with departmental strategy, and for delivering client focused solutions based on customer needs. They will also be responsible for maintaining a strong sales pipeline through effective relationship building, account management and new business lead generation.

 

Key Responsibilities:

• Play an integral role in new business pitches and hold responsibility for the effective on-boarding of new clients.
• Responsible for the development and achievement of sales through the direct and indirect sales channels.
• Focus on growing and developing existing clients, together with generating new business opportunities.
• Act as the key interface between the customer and all relevant divisions.
• Deal with the different entities and departments of major retail chains.
• Identify and assess the client’s critical needs.
• Identify short and long term growth opportunities.
• Present business proposals to existing and prospective clients.
• Attend meetings with clients.
• Forecast and track key account metrics.
• Keep up to date with market trends and competitor activity.
• Be a point of contact to priority customers and resolve any issues that arise.
• Collect and communicate customer requirements to all necessary departments.
• Conduct regular Business Reviews with customers and internal employees.
• Respond to client communications or queries promptly.
• Network with business partners and customers.
• Ensure that data is accurately entered and managed within the company’s CRM.
• Assist in resolving any outstanding financial disputes with clients and customers, in order to achieve the best outcome for the organization.
• Actively promote applicable products and services with the target customer base, gaining orders, specification and standardisation.
• Define technical requirements with customers to produce cost effective and deliverable solutions.
• Establish and implement dynamic sales plans in accordance with:
  • Personal Sales plan (PSP)
  • Departmental Business plan
  • Company policy, objectives and strategy.
• In consultation with line manager, constantly review our customer base to maintain the balance of target and reactive accounts.
• Work with internal colleagues in all Entity Sales, Marketing, Technical teams to ensure effective cross-entity, regional and national team co-operation.
• Ensure that customer issues are owned and resolved by appropriate owners within the business units.
• Provide all relevant accurate information, reporting in a timely manner as required by Senior Management, and provide feedback to the Marketing department.
• Manage and maintain customer and partner records using the appropriate company tools (CRM).
• Actively monitor and report on competitor activity.
• Personal awareness of development needs in-line with knowledge and skills required for the role.

 

Working Hours and Location:

The position by necessity is based from your home location, although pre-arranged travel to the Glasgow Head office and client meetings will be required. As a result the successful candidate will be responsible for planning their own diary and travel schedules.

Due to the nature of our clients customers, this role may best suit someone located between Leeds to Birmingham. 

The basic working week should be based around Monday to Friday, 8:30am to 5:30pm in line with the rest of the company, however this may vary based on client availability and travel needs.

 

What’s in it for you?

• Salary: £50k–£55k (DOE), reviewed annually.
• Annual performance-based bonus (OTC).
• Company pension and 3x salary death-in-service benefit.
• Holidays: 30 days (including bank holidays).
• Optional private healthcare.
• Company Car: Electric vehicle provided.
• Tech & Tools: Laptop, mobile, IP phone.
• £1,500 business expense float.
• Professional development opportunities.
• Supportive team environment in an innovative, tech-forward industry.

 

If this sounds like the role for you – please do not hesitate to apply directly, or get in touch and I can provide more details!